1. Home
  2. Privacy Policy
Data Protection

123 Gio's Privacy Policy — Your Data, Our Responsibility

Everything about how 123 Gio collects, stores, and uses your personal data is explained here in plain English — no hidden clauses.

Last Updated: January 1, 2026
256-bit SSL Encryption No Data Sales GDPR Compliance KYC Secured

Your Rights

Right to Access
Right to Data Correction
Right to Erasure
Right to Data Portability
Right to Marketing Opt-Out
Right to Restrict Processing
Our Commitment

Why Your Data is Safe with 123 Gio

Your privacy is protected through advanced technology and strict policies

End-to-End Encryption
Every transaction and personal detail you share is protected by 256-bit SSL/TLS encryption, making it virtually impossible for hackers to access.
No Data Sales
123 Gio never sells your personal data to any third party. Your information is never shared with advertisers or data brokers.
KYC Data Protection
Identity documents such as your NID, passport, or other verification materials are stored under strict security. Only authorized staff are permitted to access them.
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time. Just head to your account settings — it only takes one click.
Secure Data Storage
All data is stored in encrypted form on our servers. Regular security audits are conducted, and any vulnerabilities identified are addressed immediately.
Compliance with International Standards
123 Gio complies with international data protection standards. Your right to privacy is treated with the utmost importance.
Table of Contents
01

Introduction & Scope

123 Gio (https://123gio.net) takes your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it safe.

By using the 123 Gio website, mobile app, or any of our services, you are agreeing to this Privacy Policy. This policy applies to all users worldwide, including those in Bangladesh.

We believe Transparency is our best policy. That is why our privacy policy is written in plain language — not dense legal jargon.

02

What information we collect

123 Gio collects certain necessary information to provide its services. See the table below for full details:

Data Type Example Mandatory?
Identity Information Name, date of birth, gender Yes
Contact Information Mobile number, email address Yes
Identity Documents NID number, passport Yes, for KYC
Financial Information Mobile banking number, bank account Yes
Transaction Data Deposit/withdrawal history, betting records Automatic
Device Information IP address, browser, operating system Automatic
Usage Data Login time, page visits, click patterns Automatic
03

How We Collect Data

Directly from you

  • When filling out the registration form.
  • When submitting documents for KYC verification.
  • At the time of a deposit or withdrawal request.
  • When contacting our support team.

Automatically

  • Collected via cookies and tracking technologies while you use our site or app.
  • Login logs and session data.
  • Device IP address and browser information.

From Third Parties

  • Transaction confirmation details received from payment processors.
  • From identity verification service providers.
  • From fraud prevention service providers.
04

How We Use Your Data

123 Gio uses your data only for the specific purposes listed below — nothing more:

  • Account Management: Registration, login, password reset, and service delivery.
  • Payment Processing: Processing deposit and withdrawal requests securely.
  • Identity Verification (KYC): Verifying your identity and preventing money laundering.
  • Fraud Prevention: Detecting and stopping suspicious activity.
  • Service Improvement: Improving your platform experience.
  • Legal Obligations: To meet regulatory requirements.
  • Customer Support: Handling your complaints and inquiries.
  • Marketing (Optional): Sending promotional offers based on your consent.

Please note: To stop marketing communications, email support@123gio.net or click the unsubscribe link at the bottom of any message.

05

Data Sharing Policy

123 Gio does not sell your personal data to third parties. However, information may be shared in specific circumstances to deliver our services:

Lawful Sharing

  • Payment Processors: To confirm transactions with Mobile Pay, Nagad, Rocket, or your bank.
  • KYC Provider: With trusted identity verification partners.
  • Legal Authorities: Under a court order or a lawful request from a government authority.
  • Security Services: With specialist partners in fraud prevention and cybersecurity.

Important: 123 Gio never shares your information with advertisers, data brokers, or any other third-party businesses.

06

Cookie Policy

123 Gio uses cookies on its website and app. Cookies are small files stored on your device that help improve site functionality.

Cookie Types

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Used to analyze which sections of the site receive the most traffic.
  • Functional Cookies: Remembers your preferences such as language and theme settings.
  • Marketing Cookies: To show you relevant ads — you have the right to opt out of this.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how the site functions.

07

Data Retention Period

Retention periods vary depending on the type of data:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records Minimum 5 years (as required by law)
KYC Documents 5 years after account closure
Communication History 3 Years
Marketing Preferences Until opt-out
Access Logs 1 Year

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

08

Your Data Rights

As a 123 Gio user, you have full control over your own data. All your rights are listed below:

Right to Access
The right to know what data we hold about you and to request a copy.
Right to Rectification
The right to request corrections to any inaccurate or outdated information.
Right to Erasure
The right to request deletion of your data under certain circumstances.
Right to Object
Request to restrict the processing of your data for specific purposes.
Right to Portability
The right to receive your data in a machine-readable format.
Right to Opt-Out
Full freedom to opt out of marketing communications.

To exercise any of these rights, email us at support@123gio.net. We will respond within 30 days.

09

Protection of Children's Data

123 Gio strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

For Parents: If you believe your child has created an account on 123 Gio, please contact us immediately at support@123gio.net. We will promptly close the account and delete all associated data.

Age verification is mandatory at registration. Age is confirmed through the KYC process, and accounts belonging to minors are terminated immediately.

10

Security Measures

123 Gio uses industry-standard security technology to protect your data:

  • SSL/TLS Encryption: All communication between your device and our servers is 256-bit encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Advanced firewall protection to block unauthorized access.
  • Regular Security Audits: Regularly audited by independent third-party experts.
  • Data Backup: Data stored in secure off-site backups.
  • Staff Training: Only trained and authorized staff can access your data.

In the event of a security breach, we will notify all affected users within 72 hours.

11

Policy Update Process

123 Gio may update this Privacy Policy from time to time. When changes are made:

  • The updated date will be noted at the top of the page.
  • You will be notified of significant changes via your registered email or SMS.
  • You will be notified at least 7 days in advance of any major changes.
  • Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

Visit this page regularly to stay up to date with our latest policy.

12

Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team:

  • Email: support@123gio.net
  • Subject: Send an email with the subject line "Privacy Request"
  • Response time: Within 30 business days

When contacting us, please include your account number and registered mobile number for faster assistance.

FAQ

Privacy FAQ

What users ask about most

No, never. 123 Gio does not sell your personal data to any third party. Our business model does not rely on data sales. Your information is used solely for the purpose of providing our services.

Yes, completely safe. Documents submitted for KYC are stored on encrypted servers. Only authorized staff can access them when necessary, and every access is logged.

After account closure, certain data (transaction records, KYC documents) may be retained for up to 5 years due to legal obligations. After that, all data is permanently deleted. Marketing data is deleted immediately.

You can turn off promotional SMS or emails at any time from the Notifications section in your account settings. Alternatively, email support@123gio.net with "Opt-Out" in the subject line and we will process your request within 24 hours.

Email support@123gio.net with the subject "Data Request". Once your identity is verified, all your data will be sent to you in a machine-readable format (CSV or JSON) within 30 days.
Secure Platform

Your Data is Safe — Get Started Now

Your privacy is fully protected at 123 Gio. Register today and enjoy betting on a platform you can trust.

Register for free More questions? Check the FAQ

256-bit SSL Secured | 18+ | Please gamble responsibly.

বাংলা